Accounting Training Specialist
CairoSales – Sales Training /Full-Time /On-Site
Rewaa is on a mission to revolutionise retail! Our cutting-edge SaaS platform empowers retailers to move and grow faster. We provide innovative solutions for point-of-sale, inventory management, omnichannel integrations, tax and accounting, and reporting, all delivered on a single screen with our lightning-fast, robust hardware. With over 10,000+ customers and an ambitious trajectory toward global expansion, there's never been a better time to join Rewaa!
We are looking for a customer-focused Accounting Training Specialist to join our Customer Onboarding Team. In this role, you will be responsible for providing accounting training and support to new clients, ensuring a smooth transition to our POS and accounting solution. Your ability to simplify complex accounting concepts and deliver a positive onboarding experience will be critical to our customers' success.
Key Accountabilities
Customer Training & Onboarding:
- Provide onboarding training for new customers, focusing on the accounting features of our solution.
- Tailor training sessions based on individual customer needs to ensure understanding of accounting processes.
Accounting Expertise:
- Act as an accounting subject matter expert, providing customers with support on using accounting functionalities such as general ledger, invoicing, and reconciliation.
- Translate accounting terminology into user-friendly explanations that align with customers' backgrounds and needs.
- Assist new customers with data migration and system configuration as it relates to accounting records.
- Offer proactive guidance to avoid common pitfalls and ensure that accounting practices align with best standards.
Feedback & Improvement:
- Gather customer feedback on training effectiveness and onboarding experience, providing insights to improve product and training processes.
- Provide suggestions for product improvements based on user experience and commonly encountered issues.
Requirements and Qualifications
- Bachelor’s degree in Accounting, Finance, Business, or a related field.
- Experience in an accounting or training role; experience in SaaS or tech environment is a plus.
- Strong understanding of accounting principles, financial processes, and terminology.
- Excellent verbal and written communication skills, with the ability to convey complex concepts in simple terms.
- Experience delivering training or conducting presentations, either in-person or virtually.
- Ability to adapt quickly, manage multiple projects, and stay organized in a fast-paced environment.
- Customer-centric approach with a passion for helping others succeed.
- Experience with POS systems or accounting software.
- Knowledge of instructional design or adult learning techniques.
Work Environment
This is a 100% office job.
Compensation and Benefits
- Competitive monthly salary.
- Stock Option Plan.
- Health insurance for the employee.
- 21 working days annual vacation.
Rewaa is a fast-growing company with great opportunities to develop.
تنبية للمتقدمين
تؤكد شركة رِواء وشركاتها التابعة على أنها لا تجري أي مقابلات عمل عبر البريد الإلكتروني أو الرسائل النصية، ولن تطلب أي مبالغ مادية كشرط للتقديم أو لتلقي عرض عمل على أي وظيفة. التقديم على وظائف شركة رواء يتم فقط عبر القنوات الرسمية للشركة، ونحذر من مشاركة معلوماتك الشخصية (مثل الاسم، العنوان، تاريخ الميلاد، والهوية الوطنية، وغيرها) مع أي طرف خارجي.
إشعار للمستقطبين الخارجيين ووكالات التوظيف
تؤكد شركة رِواء أنها لا تقبل أي سيرة ذاتية من المستقطبين الخارجيين أو وكالات التوظيف إلا إذا كانت بموجب عقد مبرم وموقع بين الطرفين. أي سيرة ذاتية تُقدم إلى قاعدة بياناتنا، أو تُرسل مباشرةً إلى مسؤولي التوظيف في شركة رِواء، أو تُرسل عبر أي وسيلة أخرى دون عقد مسبق، ستُعتبر خدمة مجانية، ولن يتم دفع أي رسوم توظيف في حال تعيين المرشح. تُدفع الرسوم فقط إذا تم طلب السيرة الذاتية من قِبَل مسؤولي التوظيف لدى شركة رِواء بموجب العقد.
